Investment Trust System​ for a Leading Japanese Bank​

The customer is a member of one of Japan’s leading retail groups. The SELF POS solution helps reduce the number of cashiers in supermarkets while enabling consumers to enjoy a seamless shopping experience, from selecting products to making self-checkout payments at the POS terminal.​

Location: Japan​
Industry: Banking & Finance​
Duration: From January 2022 – Present​
Size: 500 MM​
Services:​ System Development & Maintenance​

Key Technologies: VB6, Cobol, Pro*C​

Context: Japan’s population is rapidly aging, leading to a labor shortage in supermarkets. Retail chains are looking for technology solutions to reduce reliance on cashiers.​

Challenges: With rising labor costs, a shrinking workforce, and growing customer demand for faster and smoother checkout experiences, synchronization across multiple vendors’ systems has also become a major challenge.​

Goals: The customer partnered with Luvina to research and develop a self-POS system running on both Android and Windows platforms. The solution supports multiple payment methods, ensures seamless operations, and reduces costs and dependency on human resources.​

Expected results: The successful pilot deployment of Self-POS in several supermarkets has proven its effectiveness in cutting labor costs, optimizing operations, and enhancing the shopping experience for customers.

CUSTOMERS AND GOALS​

– The end customer operates in the supermarket sector.​

– Their key requirement is to reduce supermarket labor costs, thereby lowering overall company expenses.​

Luvina’s role was to participate in the development of the Self-POS system, collaborating with several other SI companies and taking responsibility for the POS applications on both Android and Windows platforms.

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CHALLENGES​

– The cash recycling devices did not yet have compatible drivers for Android systems.​

– Some ideas were implemented very slowly by the SI companies responsible for server development.​

– The customer needed to deploy the system across multiple companies, but since each company had its own system, this led to a lack of synchronization and significant delays in handling changes.​

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The Self-POS system has been deployed in retail stores across Japan, enabling cashier-less checkout and running on both Android and Windows platforms.​

It supports a wide range of payment methods:​

– QR Code​

– Credit Card​

– Product Barcode (Scan Code)​

– Cash​

– Voucher​

– Scan & Go​

– Membership Card & Loyalty Points​

The system is optimized for the Japanese market, where accuracy, security, and speed are top priorities in delivering a seamless user experience.

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Automatically calculating sales prices based on current policies (promotional pricing, member pricing, time-based pricing, etc.). With these functions, the system ensures that the checkout process is flexible, accurate,and user-friendly, well-suited to the practical needs of retail stores in Japan, where service quality andcustomer experience are held to the highest standards.​