Product uploading, customer support, tracking of inventory, marketing of products. The list of things you have to do as an e-commerce entrepreneur is endless. But the good news is, with the rise of AI solutions for e-commerce, so many tasks are now automated to free you from that boring work every day. Statistics say that more than 50% of e-commerce businesses are already using AI technologies.
Capable of increasing conversion rates by as much as 15-20%, decreasing customer acquisition costs by up to 50%, saving retailers $340 billion each year, and decreasing inventory costs by as much as 75%, if you aren’t using AI, you’re losing money and falling behind stronger competitors in the market. Read the article below on the top 10 e-commerce AI solutions that will help transform your business.
Best 10 AI tools for E-commerce
With the strong demands of businesses in the e-commerce industry, plenty of AI tools have been developed. Following are the top 10 AI solutions for e-commerce, which we consider, can help you improve your online business operations in every way.
1. Optimonk AI
OptiMonk AI is an e-commerce AI solutions platform designed to automate processes like A/B testing and personalization, helping businesses boost website conversions without the need for a dedicated CRO team. It uses AI to analyze visitor behavior in real-time, offering personalized content and offers at the best moments.
Key Features:
- – Personalizes website content based on user actions.
- – Segments visitors by behavior, such as product views and time spent on pages.
- – Automates conversion-optimized product descriptions and headlines.
- – Improves pop-up conversion rates with personalized content.
Pros:
- – User-friendly interface with excellent customer support.
- – Powerful popup and CRO tools with great customization options.
- – Ability to create personalized, high-converting offers and campaigns.
Cons:
- – Configuration settings are a little challenging to get used to.
- – There is limited support for right-to-left languages and a few fonts.
- – Workarounds for some customizations may result in the deactivation of built-in features.
- – No probability adjustment is possible in the Spinwheel setup.
Pricing: Starts from $249/month.
2. Synthesia
Synthesia is one of the leading AI solutions for e-commerce, designed to help create marketing videos, product demos, and tutorials for e-commerce stores. Synthesia, powered by advanced AI, lets you create engaging videos in seconds-reducing time and costs usually taken by video productions.
Key Features:
- – Choose from 160 AI avatars for custom videos.
- – Select from hundreds of natural-sounding voices.
- – Automatically translate videos into 120 languages.
Pros:
- – Simplifies the video production process.
- – Creates high-value, engaging content.
- – More affordable than traditional video production.
Cons:
- – Less customization when compared with live-action videos.
- – Takes some time to learn how to use the platform proficiently.
- – Pricing may be expensive for large-scale use.
Pricing:
- – Starter Subscription – $22/month
- – Creator Subscription – $67/month
- – Enterprise Subscription – Custom pricing
- – Cheapest plan: $30/month for 10 video credits.
3. Jasper
Jasper is an AI-driven content generation tool built to help e-commerce companies automate and optimize their content creation. OpenAI’s GPT-3 model provides a way to create product descriptions, blog posts, advertisements, and other marketing content easily for business owners.
Jasper not only saves time but also ensures brand messaging consistency, which can help increase customer engagement and boost sales. It features customizable brand voices, instant campaign generation, and advanced analytics that will help businesses scale their content effectively. With Jasper, businesses can create high-quality content tailored to their specific needs and voice. Jasper is an excellent AI tool for e-commerce.
Key Features:
- – AI-powered content creation for various formats
- – Custom brand voices based on your content
- – Instant campaign generation for efficient content production
- – Advanced analytics to optimize content performance
- – Collaboration tools for team-based content creation
Pros:
- – Flexible and versatile for different types of content
- – Made with your unique brand voice
- – Easy-to-use interface with AI-driven suggestions
Cons: High subscription costs may be a barrier for small businesses
Pricing:
- – Creator: $39 per user/month
- – Pro: $59 per user/month
- – Business: Custom pricing upon request
4. Lyro
Lyro is an advanced AI-powered chatbot. It’s designed to be one of the best AI solutions for e-commerce, giving businesses the power to provide seamless 24/7 customer support. It uses natural language processing technology to ensure instant, precise responses to customer queries.
As an all-in-one tool, Lyro helps e-commerce retailers with everything from answering product-related questions to tracking orders. It learns constantly and, therefore, gets better over time to enhance the shopping experience of each visitor. Integrate Lyro’s chatbot with ease across websites, and social media platforms like Facebook, Instagram, and WhatsApp to offer full-fledged support to any e-commerce platform.
Key Features:
- – 24/7 instant customer support
- – Easy setup and customizable conversation flows
- – Supports multiple platforms (websites, Facebook, Instagram, WhatsApp)
- – Built-in AI features and live chat
- – Unlimited replies per customer
Pros:
- – User-friendly flow builder
- – Allows customization with tags and custom fields
- – Convenient integration across major platforms
- – AI-powered for continuous improvement
Cons:
- – Limited features on the free plan
- – Expensive plans for additional features and conversations
- – Lacks marketing tools on social media platforms
- – No native integration without using Zapier
- – No analytics for flow performance
Pricing:
- – Free Subscription: Up to 50 Lyro conversations/month
- – Lyro AI Subscription: Starting at $42/month for 50 Lyro conversations
- – Tidio+ Subscription: Starting at $535/month
5. Surfer AI
Surfer SEO is an AI-driven tool to improve SEO for e-commerce websites and blogs. By giving data-driven suggestions, Surfer helps one optimize their search engine rankings based on an in-depth analysis of the content that has gone up, the use of keywords, and on-page elements.
As one of the best e-commerce AI solutions, it analyzes top-ranking pages and provides actionable recommendations that make on-page optimization of your business content more effective. Surfer’s real-time content editor and SERP analyzer make creating SEO-friendly content in compliance with user intent easier, driving more organic traffic and increasing engagement.
Key Features:
- – Analyzes content against top-performing pages
- – Real-time content editor and SERP analyzer
- – Generates content in 8 languages
- – Anti-AI detection for more natural content
- – Plagiarism checker and integration with Surfer SEO features
Pros:
- – Easy to generate SEO-optimized long-form content
- – Analyzes over 300,000 words for content writing
- – Excellent for content aimed at top search engine rankings
- – Helps pass AI detection filters
- – Free plagiarism checker included
Cons:
- – Requires an active Surfer SEO subscription
- – Limited ability to make edits after starting an article
- – Not short-form like landing pages or social media posts
- – May be overwhelming for beginners
Pricing: Start at $69/month for content optimization and competitor analysis
6. ChatGPT
ChatGPT is a powerful AI tool for e-commerce, developed by OpenAI, designed to assist businesses in creating high-quality content and improving customer engagement. This versatile tool can generate product descriptions, marketing content, emails, blog posts, and more. It also supports market research, content optimization, and even copy editing, making it a valuable asset for e-commerce operations looking to streamline and enhance their content creation processes.
Key Features:
- – Natural language processing (NLP) capabilities
- – Content creation, proofreading, editing, and translation
- – Market and keyword research functions
- – Customizable prompts for tailored results
Pros:
- – Saves time and effort on content creation
- – Enhances content quality and consistency
- – Provides insights into content performance
- – Scalable for both small and large businesses
Cons:
- – Requires an initial setup and learning curve
- – May need precise prompt feeding for the best results
Pricing:
- – Free Subscription: Access to GPT-3.5
- – Plus Subscription: $20/month (GPT-4 access)
- – Team Subscription: $25/user/month (GPT-4 access)
- – Enterprise Subscription: Contact for pricing
7. ViSenze
ViSenze is an AI search and discovery platform designed to help online store owners boost conversions. It offers six different recommendation engines, a visual search function, customer journey tracking, and customer insights. ViSenze enhances the shopping experience by making it easier for customers to find products, increasing satisfaction, and encouraging conversions through AI solutions for e-commerce.
Key Features:
- – Visual search and image recognition
- – Personalized product recommendations
- – Cross-selling and upselling
- – Customer journey tracking and insights
- – Seamless integration with popular e-commerce platforms
Pros:
- – Highly accurate visual recognition
- – Easy integration with platforms like Shopify and WooCommerce
- – Improves customer experience and increases sales
Cons:
- – Product discovery is not always fully accurate
- – Pricing may be high for small businesses
- – Limited customization options for niche products
Pricing: Contact for more.
8. Prisync
Prisync is an AI-driven potent tool to optimize the pricing strategy through competitor monitoring and dynamic pricing by e-commerce businesses. Online retailers, with these advanced features, will be able to track pricing data, make bulk price adjustments, and update pricing rules automatically in accordance with market conditions. One of the most widely used applications of AI in e-commerce, Prisync allows your business to stay competitive and lift its profit margin.
Key Features:
- – Competitor price tracking in real-time
- – Centralized dashboard for price monitoring
- – Bulk price adjustments
- – Dynamic pricing for market-responsive adjustments
Pros:
- – User-friendly interface with excellent customer support
- – Auto-reporting features provide valuable market insights
- – Saves time and maximizes profit with automated pricing adjustments
- – Quick response times from the support team
Cons:
- – Limited features on lower-tier plans
- – No alert system for broken URLs
- – Tracking large product catalogs can be challenging
- – Some data input errors in automated processes
Pricing:
- – Professional: $99/month
- – Premium: $199/month
- – Platinum: $399/month
9. Frase
Frase is an AI-powered content creation platform providing AI solutions for e-commerce businesses and content marketers to automate content generation and also to ensure optimized SEO performance. Frase is a useful tool for content-heavy platforms since it helps users create relevant, SEO-optimized articles, blogs, and web content by analyzing market trends, search queries, and existing material.
Key Features:
- – AI-generated SEO-optimized content based on search queries
- – Creates comprehensive content briefs in seconds
- – Compares keywords with competitors’ content
- – Automatically groups related topics for better content planning
- – Offers content summarization and personalization suggestions
Pros:
- – Saves time with automated content generation and summarization
- – Helps identify common questions from the audience for relevant FAQs
- – Integrates with editorial calendars for efficient planning
- – Personalized content suggestions boost engagement
Cons:
- – The steep learning curve for new users
- – Limited language support (primarily English)
- – High pricing may be prohibitive for smaller businesses
- – Integration limitations with certain platforms
Pricing:
- – Free Subscription: Limited to 1 user and 1 search query
- – Solo Subscription: $15/month
- – Basic Subscription: $45/month
- – Team Subscription: $115/month
10. Salesforce Einstein
Salesforce Einstein is an advanced suite of e-commerce ai solutions designed to enhance Salesforce CRM applications. Integrating AI into various aspects of eCommerce, it helps businesses deliver personalized customer experiences, automate tasks, and make data-driven decisions. From predictive search to personalized product recommendations and marketing automation, Einstein streamlines workflows and boosts operational efficiency.
Key Features:
- – Personalized product descriptions with Einstein GPT
- – Provides actionable insights from customer data through Einstein Commerce Insights
- – Enhances product recommendations with Einstein Complete the Set
- – Automates marketing and customer service tasks
Pros:
- – Augments CRM capabilities with AI-driven insights
- – Automates and personalizes marketing efforts
- – Important data upon which to base decisions
Cons:
- – High cost
- – Integrates only with Salesforce CRM
Pricing: Pricing is available upon request.
How can Luvina help?
To meet the strong demand in the e-commerce market for artificial intelligence solutions, Luvina has quickly embraced modern technology and transformed into one of the most trusted partners in applying AI tools for e-commerce. We provide AI solutions that help businesses bridge the gap between their current position and their business goals. From strategy development to full implementation, our solutions will support you in such a way that initiatives and solutions are aligned with business objectives and drive tangible results.
At Luvina, we have helped hundreds of clients build world-class e-commerce AI solutions such as chatbots, price dynamic tools, and personalized product recommendations, among others, in the e-commerce sector.
Contact Luvina today to explore more of our AI POC projects and learn how we can maximize the use of AI solutions for e-commerce to support the growth of your business.
Conclusion
To meet the strong demands of businesses in the e-commerce industry, many AI tools have been developed. Below, we have compiled the top 10 AI solutions for e-commerce that we consider the best, which can help you improve your online business operations in every aspect.
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