In the rapidly growing e-commerce industry, using the best retail ERP will help businesses handle specific business processes and demands. Not only does it integrate modules to manage the operations of all departments within a centralized platform, but many ERP systems can also be customized to help traditional retailers manage inventory, forecast demand, and control supply chains.

Luvina has compiled a list of top retail ERP systems, which makes it quite easy for any business to choose the best retail ERP system according to their organization’s needs. The below list is just referential and may not fit the bill of every business. Still, it will significantly save you time in searching and choosing from the hundreds of retail ERP systems available out there.

What is the Best Retail ERP System?

A retail ERP system is specifically designed for the retail industry and typically includes multiple functions. The best retail ERP should be able to bring momentous change to smooth out operations, give insight into invaluable business, enrich customer experiences, and drive profitability and growth.

Some of the features that would make one the best retail ERP systems include inventory management capabilities, features that provide seamless integration by enhancing customer relationships, supply chain management features, multichannel support, and real-time delivery. Additionally, it should be scalable to accommodate the growth and demands of retail businesses.

Best ERP for SMEs

After reviewing hundreds, we have compiled some of the best retail ERP software. Each of these systems offers a singular combination of features that fulfill the diversified needs of the retail industry in one way or the other. Here’s a list of some retail ERP providers suitable for small businesses that you should consider.

1. Info

Infor is highly rated as one of the best retail ERP providers, and it offers a cloud-based retail solution. The company is innovative and scalable, thus helping retailers handle operations and improve customer experiences. Advanced inventory and order management, customer engagement, and powerful analytics can be found in this best retail ERP system. Its solutions are tailored to meet the unique needs of both in-store and e-commerce businesses.

It further supports HR management on the Infor HCM platform and financials and supply chain oversight on Infor Financials, thus being an extended solution for all-sized retailers looking to optimize and expand their businesses.

2. Acumatica

Among the best retail ERP software, Acumatica does boast an open API that would easily integrate it into already-existing systems. Besides, it provides embedded inventory, CRM, and financial management options – so the advanced inventory control makes it easy to manage the stocks in multisite businesses. Automate repeating purchase orders and send notifications upon approval, enabling smooth facilitation of the operation. Its user interface is pretty easy to use.

Designed to reduce reliance on multiple systems, Acumatica can be easily integrated with various popular applications such as BigCommerce, ShipStation, and even PayPal, and is ideal for retailers who want to maintain their current technology stack. With powerful CRM, payroll, and accounting functionality, Acumatica is considered the best ERP for the retail industry in pursuit of flexibility and efficiency regarding its operations.

3. Epicor

Epicor is often considered the best ERP for small retail businesses, designed to support both brick-and-mortar and online stores. Its customizable platform includes key retail features such as payment processing, point-of-sale (POS) systems, inventory management, and advanced demand forecasting. 

With the seamless integration of e-commerce and loyalty programs, Epicor simplifies retail operations while providing insights into sales trends, replenishment times, and buyer behaviors. Epicor’s focus on ease of use and continuous innovation ensures that retailers have access to the most up-to-date tools.

4. Brightpearl

Brightpearl is the best retail ERP solution, purpose-built for omnichannel retailers and wholesalers. It offers an all-in-one Digital Operations Platform to manage ultra-high-order volumes, fully integrated with e-commerce giants like Shopify, Amazon, eBay, and Walmart. The key features of the platform are sales order and inventory management, retail accounting, demand planning, and workflow automation. Thus, it will be very well-suited for growing businesses.

Brightpearl is designed to optimize multichannel sales operations

This best ERP software for retail supports real-time data management, shipping and fulfillment, and warehouse management to make sure operations are not jammed up across any retail channel. Brightpearl has scalable SaaS architecture, customizable service tiers to help retailers optimize workflows while providing dedicated customer support and training in order to make it an ideal solution for retail and wholesale businesses.

5. SAP Business One

SAP Business One is recognized as one of the best retail ERP systems, offering versatile solutions. This cloud-based software excels in inventory management, allowing retailers to track products using serial numbers, assign bin numbers across multiple warehouses, and implement demand forecasting. With its comprehensive suite of modules, including financial management, customer relationship management (CRM), and human resources, SAP Business One provides a centralized dashboard for monitoring purchasing, viewing purchase orders, and accessing detailed item lists.

Inventory management is a strong feature of SAP Business One

Additionally, the software supports real-time data analysis, enabling retailers to create custom reports visualized through various formats, such as charts and graphs. Its adaptability makes SAP Business One an excellent choice among the best retail ERP software, particularly for SMEs, enhancing operational efficiency and decision-making processes.

Best ERP for Large Enterprises

Compared to the best ERP for small retail businesses, ERP systems for large companies have more in them that would fit into the robust demands of a larger operation. Below are some examples of such systems:

1. Microsoft Dynamic 365

Microsoft Dynamics 365 Business Central is recognized as one of the best retail ERP solutions. It is designed for large companies in the retail industry. It is a full-featured ERP system with all key functionalities needed to run the retail business -from real-time inventory management to a detailed report of all omnichannel sales, extended order management, and fulfillment.

Key capabilities include CRM, demand forecasting, and analytics for the design of effective customer journeys, among others. Microsoft Dynamics 365 can support e-commerce, call centers, and physical stores, hence enhancing customer experience through functionalities like buying online, picking up in-store, and cross-channel returns.

The powerful inventory management is capable of effectively allocating and categorizing your stock, while smooth integrations with point-of-sale systems and other retail applications ensure operational smoothness. By focusing on particular retailers’ needs to be among the best retail ERP software, Microsoft Dynamics 365 Business Central equips a business to optimize processes and foster business growth.

2. NetSuite for Retail

NetSuite for Retail stands out as one of the best ERP for the retail industry, providing a comprehensive solution designed for both B2C and B2B commerce. This module integrates seamlessly with NetSuite’s traditional cloud ERP system, enabling effective multi-channel and multi-location order management. Key features include real-time inventory management, point of sale (POS) capabilities for physical stores, eCommerce functionalities, and robust customer relationship management (CRM) tools.

Additionally, NetSuite for Retail enhances customer visibility across all sales channels while offering financial management and business intelligence insights. With its extensive capabilities, NetSuite for Retail is recognized as a leading choice among the best retail ERP solutions, ensuring that retailers can streamline operations and improve customer experiences effectively.

4. Oracle

Oracle is recognized as one of the top retail ERP systems that provide an end-to-end solution for retailers dealing with omnichannel commerce complexities. This best ERP software for retail supports features such as e-commerce, thus enabling organizations to handle sales and returns with efficiency, whether it be through BOPIS or direct shipping.

It gives a 360-degree look into all departments and their data, hence giving full visibility into processes and customer experience. With integrated CRM features, one can track the customer’s buying history, hence helping in better returns and upselling of merchandise. Apart from that, stock availability in real-time can be viewed both at store levels and the call centers to enable proper inventory management across all touch points of sales.

Oracle also excels in global support by allowing different languages and currencies, something that is important to companies operating on an international scale. It simply means the ultimate retail ERP solution for businesses with more locations and multiple strategies of engaging customers.

Conclusion

Here is a list of the best retail ERP software suitable for businesses of all sizes. The right selection will play a vital role in ensuring success upon integrating a new ERP system into one’s business processes and help smoothen operations, improving efficiency and increasing profitability.

Regarding this, Luvina hopes that this article will save enormous amounts of time for your retail businesses in finding and selecting the best retail ERP system to serve your needs. If you have any questions regarding how ERP systems are integrated into a retail business, please do not hesitate to consult Luvina.

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