Comprehensive aviation services software development for travel and tour companies
Comprehensive aviation services software development for travel and tour companies
Highlight
Service:
– Technical consulting and solutions
– Software Development
– Software MaintenancE
– Cloud Operation
– Resource Management
industry: Aviation
TECHNOLOGY: Java,C#, TypScript, ReactJS
Overview
ABOUT CLIENT
The clients are travel and tour companies specializing in providing allaviation-related services, such as booking management, farecalculation, transportation, and hotel booking, information changes,refunds, ticket issuance, and more.
COUNTRY: Japan
FUNCTIONS:
– Web System: Provides flight booking services.
– Batch System: Retrieves flight data information for airline agencies.
– Tool System (Desktop): Supports booking operations, data analysis,synthesis, and automatic report generation.
DURATION: 2018 to present
TEAM SIZE: Peak time: 12 engineers
SERVICES:
– Technical consulting and solutions.
– Software Development.
– Software Maintenance.
– Cloud Operations.
– Resource Management.
Challenge
CLIENT REQUIREMENTS:
– Our client provides comprehensive aviation services, including bookingmanagement, fare calculation, transportation and hotel booking,information changes, refunds, and ticket issuance.
– They also perform data analysis and automatic reporting.
– The primary objectives were to overcome challenges with the current APIusage, reduce resource consumption and errors, and optimize workprocesses for greater efficiency.
CHALLENGES: The client faced challenges including complexworkload management, API integration difficulties,resource-intensive data processing, lack ofstringent error controls, operational inefficienciesdue to insufficient expertise, and continuous projectscope changes driven by end-user input.
Solution
PERSONNEL SELECTION CRITERIA:
– Knowledge of fundamental programming concepts.
– Flexibility in switching programming languages.
– Strong analytical skills for understanding business processes.
– Long-term commitment.
– High level of discipline.
BUSINESS PROCESSES:
– Provide training and business knowledge transfer after each completed project.
– Understand the meaning and requirements of business processes, mapping them to real-worldscenarios in the travel and tourism industry.
– Inherit business process content from products already running in the production environment.
COMMUNICATION:
– Collaborate with customers to resolve development challenges.
– Conduct discussions and meetings with customers to understand their requirements.
– Create user-oriented documentation to facilitate faster understanding and issue resolution.
Download for more details.
Achievement
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