Self POS – Luvina Software’s solution for retail businesses
Self POS – Luvina Software’s solution for retail businesses
Highlight
Service:
- POS Android Development: from design to Go-Live
- POS Windows Development: from design to Go-Live
- POS Server Development: from design to Go-Live
industry:
Supermarket
TECHNOLOGY:
Scan&Go, RAD-380,ECS-777, Kotlin, C++, C#, React, JavaSpringBoot, AWS
Overview
The customer is a member ofone of Japan’s leading retail groups. The SELF POS solution helps reduce the number of cashiers in supermarkets, while enabling consumers to enjoy a seamless shopping experience, from selecting products to making self-checkout payments at the POS terminal.
Location: Japan
Industry: Supermarket
Duration: From January 2022 – Present
Size: 500 MM
Services:
- POS Android Development: from design to Go-Live
- POS Windows Development: from design to Go-Live
- POS Server Development: from design to Go-Live
Key Technologies: Scan&Go, RAD-380,ECS-777, Kotlin, C++, C#, React, JavaSpringBoot, AWS
Challenge
Context: Japan’s population is rapidlyaging, leading to a labor shortage in supermarkets. Retail chains are looking fortechnology solutions toreduce reliance on cashiers.
Challenges: With rising labor costs, ashrinking workforce, and growing customer demand for faster and smoother checkout experiences, synchronization across multiple vendors’ systems has also become a major challenge.
Goals: The customer partnered withLuvina to research and develop a Self-POS system running on both Android and Windows platforms. The solution supports multiple payment methods, ensures seamless operations, and reduces costs and dependency on human resources.
Expected results: The successful pilot deployment of Self-POS in several supermarkets has proven its effectiveness incutting labor costs, optimizing operations, and enhancing the shopping experience for customers.
CUSTOMERS AND GOALS
- The end customer operates in the supermarket sector.
- Their key requirement is to reduce supermarket labor costs, thereby loweringoverall company expenses.
- Luvina’s role was to participate in the development of the Self-POS system, collaborating with several other SI companies and taking responsibility forthe POS applications on both Android and Windows platforms.
CHALLENGES
- The cash recycling devices did not yet have compatible drivers for Androidsystems.
- Some ideas were implemented very slowly by the SI companies responsiblefor server development.
- The customer needed to deploy the system across multiple companies, butsince each company had its own system, this led to a lack of synchronizationand significant delays in handling changes.
Solution
The Self-POS system has been deployed inretail stores across Japan, enabling cashier-lesscheckout and running on both Android andWindows platforms.
It supports a wide range of payment methods:
- QR Code
- Credit Card
- Product Barcode (Scan Code)
- Cash
- Voucher
- Scan & Go
- Membership Card & Loyalty Points
The system is optimized for the Japanesemarket, where accuracy, security, and speedare top priorities in delivering a seamless userexperience.
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Key features |
Objectives |
|
Flexible Peripheral Device Connectivity (RS232/USB) |
Optimizes operations, enabling easy integration and expansion of hardware devices based on store requirements. |
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Support for multiple payment methods (QR, card, cash, voucher, etc.) |
Enhances customers experience, adapt to diverse payment habits, and reduce waiting time. |
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Automatic Price, Promotion, Voucher & Loyalty Points Application |
Ensures accuracy in sales operations, improves the effectiveness of promotions and loyalty programs. |
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Membership Card Integration – Points Accumulation, Redemption & Management |
Strengthen customer retention strategies and support personalized marketing. |
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Temporary Order Hold (Hold Order) |
Provides flexibility for real-life checkout scenarios, reduces errors, and improves service efficiency. |
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User friendly UX UI design, optimized for Japanese and international customers |
Speed up operations, reduce mistakes, and align with Japan’s high retail standards. |
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Camera integration & Scan & Go monitoring |
Increase system reliability, reduce fraud, and enhance product control. |
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Management system |
A management system suitable for multi-company operations with user friendly interfaces |
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Compatible with customer’s master data systems. |
Allow reuse and conversion of customer data into new systems without disrupting business operation. |
Download for more details.
Achievement
Automatically calculating sales prices based on current policies (promotional pricing, member pricing, time-based pricing, etc.). With these functions, the system ensures that the checkout process is flexible, accurate,and user-friendly, well-suited to the practical needs of retail stores in Japan, where service quality andcustomer experience are held to the highest standards.
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