Using managed services provided by high-quality service providers is key to helping businesses gain a competitive edge and succeed in the digital market. However, choosing the right managed service is not easy because the large number of providers is directly proportional to the number of service types they offer to businesses. To make it easier for businesses to choose, we have compiled the 9 most popular types of managed services in the article below. If you are looking into these services, read on to explore.

10 Types of Managed Services

The needs of businesses in the market are not the same because each business faces different challenges in information technology. Depending on the challenges your business is facing, you can choose one of the types of managed services below.

1. Network & Infrastructure Management

Infrastructure management is among the most important types of IT-managed services. This is because IT infrastructure is considered the backbone of any company. To facilitate smoother digital processes within the company, the infrastructure needs to provide the best support for these activities.

Typically, IT infrastructure is composed of various diverse components. Therefore, infrastructure management services also include multiple categories. Some categories within infrastructure management include network management, print management, security management, firewall solutions, data backup management, data analysis, reporting, and more. When you sign up for infrastructure management with service providers, they will be responsible for all aspects, from handling LAN configuration to monitoring storage and backup solutions.

2. Cloud Services

This is one of the most important types of managed services that businesses need to maintain competitiveness in the modern IT and business environment. By using cloud services, businesses can not only scale their operations but also establish an IT budget more easily. Additionally, employees can work efficiently from almost anywhere thanks to the cloud.

Furthermore, when using cloud services from providers, businesses will have a data center for backup and recovery operations, enhancing security while reducing costs associated with on-site infrastructure. In addition to services like storage and computing, cloud services can also include assessment, migration, and consulting.

3. Security Services

Security services are one of the types of managed IT services that businesses should invest in to be prepared to face various types of cybercrime. Using security services will significantly reduce the risk of security incidents through preventive measures carried out by skilled experts.

Activities within security services include threat detection and response, security training, and more. If a data breach or other security threats occur, businesses will also be notified and verified by the service provider in real-time.

4. On-site IT Services

On-site IT services involve service providers sending technicians to specific locations to perform various IT tasks. These tasks may include equipment repairs, device setups, cable installations, site surveys, and more. When providing these services, the service provider interacts with the business end-to-end. Technicians dispatched by the service provider are responsible for coordinating, planning IT activities, and reporting, as well as communicating upon task completion.

5. Print services

On-site IT services involve service providers sending technicians to specific locations to perform various IT tasks. These tasks may include equipment repairs, device setups, cable installations, site surveys, and more. When providing these services, the service provider interacts with the business end-to-end. Technicians dispatched by the service provider are responsible for coordinating, planning IT activities, and reporting, as well as communicating upon task completion.

6. Helpdesk & Tech Support Service

Helpdesk & Tech Support Service is one of the types of managed services that can give your business a competitive edge in the market. By leveraging specialized technological expertise, service providers help businesses swiftly address specific issues in their field. Investing in Helpdesk & Tech Support Services also allows businesses more time to focus on core operations, customer dedication, and cost savings compared to using in-house support staff. As businesses scale, the advantages of using this service type increase significantly.

7. Data analytics services

Data analytics services, knowing how to manage and utilize data, is one of the most sought-after types of IT-managed services by businesses. Utilizing this service helps businesses grasp critical business insights to determine specific business models and easily develop plans to improve business efficiency. Currently, the market offers a wide range of tailored solutions suitable for businesses of all scales, from small to medium-sized enterprises.

8. Communication services

Communication services are a type of managed IT service that revolves around providing infrastructure for communication platforms such as messaging software, internet telephony protocols, video, and data. In some cases, communication service providers also operate as third-party call centers.

9. Data backup

Data is a crucial factor for any business, regardless of its scale, in today’s business landscape. That’s why service providers offer data backup services to store, plan recovery in case of data loss, and restore data. This is one type of managed service that businesses truly need to avoid disruptions due to data loss.

10. Software as a service

Software as a service is becoming increasingly popular. This service manages and updates your SaaS applications.

>> Also read: Managed IT Services Cost: Essential Insights Explained

Why Choose Luvina as Your Managed IT Services Provider?

To make informed choices about types of IT managed services it’s crucial for businesses to first identify their needs and then select a reliable service provider. If you’re seeking a trusted IT-managed services provider, consider contacting Luvina today. With 20 years of experience delivering IT outsourcing services to businesses of all sizes, Luvina can meet all your needs. 

We currently offer various types of managed services including system maintenance, software development, system operations, and more. Our team of over 800 skilled IT professionals is proficient in both English and Japanese, providing round-the-clock support regardless of time zone. Luvina is committed to delivering the highest quality services, certified with ISO 9001 and CMMI Level 3.

With the extensive information on managed IT services we’ve provided, we hope you can make a well-informed decision that best suits your business. If you’re still uncertain about your choice, don’t hesitate to contact Luvina. We’re here to make your decision-making process easier. Get in touch with Luvina today for a consultation and explore our types of managed services to find the best fit for you.

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