Businesses certainly understand the importance of managing IT. However, internal resources may only sometimes meet these demands. That is why outsourced managed IT services have gained momentum. Suppose technical management is outsourced to some third party. In that case, it will enable a company to remain concentrated on its core business while reaping the benefits of IT services managed by experts.

Luvina, one of the top outsourced IT service providers in Vietnam, offers services that meet your needs. In the following article, we’ll explore why you should consider using outsourced managed IT services today, and what basic services you can expect when working with Luvina and other outsourced IT service providers.

Reasons to Outsourced IT Managed Service

If you still don’t understand why you should invest time, effort, and money into working with an external professional IT management team rather than using internal resources, here are 5 reasons why.

1. Access to Expertise

Using outsourced managed IT services provides businesses with the opportunity to access a dedicated team of experts with extensive knowledge and specialized skills. These professionals offer deep insights into the IT field and provide valuable skills that benefit the company.

Working with IT specialists also brings fresh perspectives on technical issues. They can offer more effective solutions and unique approaches to resolve problems faster and optimize performance.

As new technologies present challenges, having expert support is crucial. Although you could hire internal staff to tackle these challenges, the average training costs for each employee, coupled with the ongoing shortage of IT talent, might make you reconsider this option.

2. Cost Savings

One of the major reasons outsourced managed IT services continue to become more popular among businesses is that such services are much cheaper than trying to maintain one’s own IT department. The cost-saving benefits of these services are diverse, such as:

• Reducing operational costs: Shifting internal expenses like salaries, benefits, training, and infrastructure to a third party reduces labor costs and the need for expensive IT infrastructure.
• Easier monthly cost prediction: Setting up a fixed monthly service fee with outsourced IT service providers helps with budget planning and eliminates unexpected expenses.

3. Flexibility and scalability

Improving scalability and flexibility is one of the fundamental benefits that outsourced IT-managed services can offer to businesses. As companies operate based on market trends, changing scales and demands are common. The flexibility of outsourced managed IT services ensures that the company’s IT infrastructure can quickly adapt to these changes. This adaptation process is much faster compared to scaling operations up or down with an in-house IT team.

Outsourced IT service providers also make it easier for businesses to adjust contracts as needed. This allows companies to seize business opportunities, minimize risks, and optimize IT resources without the administrative burden.

4. Risk reduction

According to a Verizon report, small businesses face over 40% of network attacks. In addition, 66% of global survey respondents reported compliance requirements-related impacts in 2021. Using outsourced managed IT services can significantly help businesses reduce risks related to cybersecurity and compliance.

Businesses can factor out such risks of sitting in dark downtime due to compliance violations or network attacks in outsourced IT services with the support of outsourced it service providers. This is because part of the service provider’s role is to monitor compliance changes and ensure that the business adheres to regulations. Providers also implement robust security measures and advanced security capabilities to defend against potential threats.

5. Enhance Productivity

Improving productivity is understandable: while all the technical and IT issues are looked after by an external team of professionals, your own staff can then devote time to more urgent matters. E Even if you have an in-house IT team, an external service provider of IT can take care of the most demanding and complex issues, thereby allowing your internal team to attend to less serious issues without worrying about maintenance. This results in a more efficient and streamlined internal workflow, enhancing overall productivity.

Commonly Outsourced managed IT solutions

​​There are many IT issues that businesses might need external help with. Here are some of the most common solutions provided by outsourced managed IT services:

1. IT Help Desk

One of the most popular outsourced it managed services is IT Help Desk support. The service entails technical support to users for hardware, software, or some other IT-related concerns. The IT Help Desk solution allows businesses to use captured resources and expertise to ensure users get proper attention timely and effectively at reduced costs than what it would take to have one in-house support. Additionally, outsourcing IT Help Desk services helps improve overall IT efficiency, as IT issues are handled by experienced professionals, allowing the business to focus on its core operations.

2. Application management

Application development is more beneficial to a business in the IT market today. In general, application development entails design, coding, testing, and releasing into the market for various platforms.

Partnering with outsourced IT service providers to use their tools and resources can streamline the application development process. Experts at managed IT service companies use specialized programming languages to build mobile applications efficiently. By leveraging external resources, businesses can not only access extensive expertise but also reduce costs and save time in the application development process.

3. Cloud Service Management

Popular cloud services include online storage, data backup, and software-as-a-service, which are becoming trends in the rapidly evolving IT landscape. By 2027, more than 50% of cloud platforms in the industry are expected to be adopted by organizations. To navigate the complexities of moving to and managing cloud environments, businesses need outsourced IT service providers. Outsourced managed IT services specializing in cloud solutions help businesses leverage flexibility, scalability, and cost savings compared to on-premises solutions.

4. Network & Infrastructure Management

Network and infrastructure management is also a key focus and is often provided by outsourced IT service providers as a solution for businesses. This service typically includes monitoring network and computer infrastructure, diagnosing issues, ensuring cybersecurity, maintaining systems, and ensuring regulatory compliance.

By effectively managing networks and infrastructure, businesses can support their business goals and ensure smooth operations. Outsourced IT service providers are responsible for planning deployment, maintaining systems, and optimizing infrastructure to improve efficiency and reduce costs.

>> Also read: 10 Types of Managed Services You May Need

How can Luvina help?

To ensure your IT issues are managed effectively, choosing a reliable outsourced IT service provider is crucial. Luvina is an excellent choice for your needs.

With over 20 years of experience helping businesses across various industries, Luvina prides itself on offering comprehensive IT services and solutions designed to enhance business operations. Our team of over 750 skilled professionals has the expertise needed to address diverse IT requirements. Currently, Luvina provides several outsourced IT-managed services:

• Cloud Service: Luvina will help you harness the power of the cloud and unlock its full potential. We offer 3 main services: rehosting, cloud-native development, and CloudOps. Cloud migration uses rehosting methods to transition to the cloud while leveraging existing on-premises infrastructure. Cloud-native development services enable developers to create scalable and cost-effective cloud applications with greater speed and efficiency. CloudOps provides comprehensive operation services such as building cloud infrastructure to support XaaS solutions and edge computing; cloud management, cloud financial management, etc., ensuring your business stays ahead of competitors and is ready to face any upcoming challenges.

• Software and Application Management: Luvina helps businesses reduce the burden of system operations, ensuring that your system always runs smoothly and is regularly updated. With extensive experience in successful projects and using software like GrandIT, Salesforce, DynamicAX, and Heartcore, Luvina designs robust software and application solutions to boost productivity in the digital age.

• Technical Support: Luvina’s technical support services help businesses resolve IT issues optimally. This service allows companies to save on costs and time, enabling them to focus on core business activities. Our IT help desk will guide and advise on using technology products or services effectively, answer technical questions from users, and provide troubleshooting for specific device or system issues. Additionally, we offer guidance to help avoid similar issues in the future.

Luvina is committed to completing every task with dedication and managing IT functions so your business can focus on its core activities. Contact Luvina today to learn more about our range of outsourced managed IT services.

Related Posts:

• Managed IT Services Cost: Essential Insights Explained
• 6 Key Managed IT Services For Small Businesses

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