2022.06.29 LUVINA'S MIND

Middle management - Honesty in managerial reporting

In this article we will share benefits, principles and practices of Honesty in Managerial Reporting for every software project members

Honesty is the best in reporting.

  • The last rule: Honesty is beneficial.
    The problems that the leader intends to hide from the customer will eventually come out. At that time, the situation will be more complicated, it will cost more money to overcome and lose the trust of the customer.
  • However, there is information that the leader should not tell the whole to members because it will cause unnecessary anxiety. This is not a lie. 

How to make a good report

  • When a problem happens, it's important to report it. The good report has the following 3 things in common:
    • Clearly explain the specific actions to solve the problem.
    • If there are mistakes, honestly admit and quickly have a solution to fix it.
    • Accurately and quickly report the status of the problem fix. Report at the most expected timing.

Take responsibility

  • This is not formally responsible.
  • When there is a problem, the leader must take responsibility by staying on site until the last minute, to focus as much as possible on solving the problem. 
  • If the problem is so easy that there is no need for the leader to be involved in the solution, or if the problem is something the leader can't do, then the leader still needs to stay until the last minute..

Summary: 

  • When there is a problem, you have to report honestly, without hiding anything.
  • A good response, a good report is:
    • Clearly explain the specific actions directed towards solving the problem.
    • If there are mistakes, honestly admit and quickly have a solution to fix it.
    • Accurately and quickly report the status of the problem fix
  • The way to take responsibility of the leader is to stay on the scene until the last minute, dedicated to solving the problem.
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